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iSKIP TERMS AND CONDITIONS

Welcome to iSkip and Thank you for using our Services.

This section outlines our relationship with you.

The following set of Terms and Conditions (the "Terms") are designed to help you

and concluding a legally binding contract with iSkip.

We hope this serves as a useful guide, but please ensure you read the Terms in full.

I. DEFINITIONS

Customer or User

"Customer" “User” or "You" or "Your" refers to you, as a customer of iSkip Services, as

the case may be. A customer or User is someone who accesses or uses iSkip Services

(on the website or software application) for the purpose of browsing, booking, sharing,

commenting, hosting, publishing, transacting, or uploading information or views,

comments or pictures and includes other persons jointly participating in using iSkip

Services including without limitation a user having access to 'restaurant business page'

transmit to, through or in connection with the Services, such as likes, ratings, reviews,

images, photos, messages, profile information, and any other materials that you

publicly display or displayed in your account profile.

"iSkip Content" means content that iSkip creates and make available in connection

with the Services including, but not limited to, visual interfaces, interactive features,

graphics, designs, compilations, computer codes, products, software, aggregate

ratings, reports and other usage-related data in connection with activities associated

with your account and all other elements and components of the Services excluding

Your Content and Third Party Content. "Third Party Content" means content that

comes from parties other than ISkip or its Customers and is available on the Services.

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Restaurant(s) or Merchant(s)

"Restaurant" or “Merchant”, “You”, “Your”, as the case may be, means the restaurants

Terms.

In case you are below eighteen (18), it is agreed that you are using the iSkip platform

(website or Software Application), through your natural, deemed or appointed

guardian and same liabilities fall upon such guardian as it will be on such User as if

he/she was a major.

Provided that, in case the User’s local/national laws allows him/her to enter into

contract at any age lesser than eighteen (18) years, then, in such cases, such User shall

be liable for all such terms, conditions, obligations, affirmations, representations, and

warranties set forth in these Terms.

You, the User agree to be in compliance with all laws and regulations in the country in

which you live when you access and use the Services. You agree to use the Services

only in compliance with these Terms and applicable law, and in a manner that does

You hereby represent and warrant that you are a legal and valid individual,

proprietorship, company or start up and have complied with the laws of your land to

trade in/do business/ conduct its Services on iSkip’s Platform.

You, Restaurant, Merchant agree to be in compliance with all laws and regulations in

that does not violate our legal rights or those of any third party(ies).

Allow for easy search, booking and reviewing of the restaurant as per the Users

preferences such as dining city; current and past restaurant reservation details; dining

preferences; favorite restaurants; special restaurant requests; dining activities including

frequency, restaurants, restaurant type, meal type, and timings;

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Allows for opting for Pre-order services. Allows for its subscribers/members to go eat

products over a digital or electronic network;

The entry of e-commerce has expanded that scope of the Consumer and Food Safety

Allows for other services which may be expanded or shortened, time to time, as per

iSkip policies.

IV. RIGHTS RESERVED WITH ISKIP FOR RENDERING QUALITY SERVICES

iSkip believes in constant evolution, development and being up-to-date with

User/Customers’ needs and expectations and aims to provide the best possible

experience and information to its Costumers/Users. You, as a User and as a

Restaurant/Merchant, acknowledge and agree that the form and nature of the Services

which iSkip provides, may require affecting certain changes in it, therefore, iSkip

reserves the right to suspend/cancel, or discontinue any or all products or services at

any time without notice, make modifications and alterations in any or all of its contents,

products and services contained on the site without any prior notice.

You, the User and the Restaurant/Merchant acknowledge and agree that if iSkip

disables access to your account made either on the website or on the Software

Application, for reasons which iSkip thinks fit and deem, without notice, you may be

prevented from accessing the Services on iSkip platform.

In our effort to continuously improve the iSkip Platform (website and software

Application) and Services, we undertake research and conduct experiments from time

to time on various aspects of the Services and offerings, including our apps, websites,

As a result of iSkips’ effort to develop and improve itself, some Users may, at times,

experience features differently than others. It is agreed by the User as well as the

Restaurant/Merchant that such differences are for making the iSkip Platform better,

more convenient and easier to use and for improving Customer experience, enhancing

the safety and security of our services and offerings and developing new services and

features.

This message/document has been classified as “Confidential”

V. DISCLAIMERS AND LIMITED LIABILITY OF ISKIP

The Content on iSkip Platforms is only for informational purposes and iSkip acts as a

menu items at any Restaurant/Merchant, or the quality of food and services or any

food and beverages or any other Services between the two, under the contract for sale

and purchase of food and beverages.

iSkip shall not be liable for any actions or omissions by the Restaurant (s)/Merchant (s)

including deficiency in service, wrong delivery or order, quality of food, time is taken

to prepare or deliver the order, etc.

iSkip must state that the liability of any violation of the Food Safety and Standards laws

of any given country where the Services are being rendered and applicable rules and

regulations made thereunder shall solely be towards the seller/owners, vendors,

Restaurant Partners, Merchants, importer or manufacturers of the food products.

The User and the Restaurant/Merchant hereby accept that the User’s order shall

constitute a contract of service between the User and the Delivery

Partner/Restaurant/Merchant, to which iSkip is not a party.

It is agreed by the Restaurant, Merchant that the review or ratings for a

restaurant/merchant by Users does not reflect the opinion of iSkip. It is important to

state that every review or ratings posted on iSkip are the personal views of the User.

iSkip disclaims any liability for any information that may have become outdated since

the last time the particular piece of information was updated.

iSkip reserves the right to make changes and corrections to any part of the Content on

these Services at any time without prior notice. However, said changes will be

Any certifications, licenses or permits ("Certification") or information in regard to such

Certification that may be displayed on the Restaurant's listing page or Nutrition

Products’ listing on the iSkip Platform is for informational purposes only. iSkip does

not make any warranties about the validity, authenticity, reliability and accuracy of such

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or discrepancy in the Certification or non-compliance of any applicable local laws or

product, service or any other aspect of the iSkip Platform anytime in future.

shall constitute an unconditional and irrevocable authorization issued in favor of iSkip

to place online orders for requisite Orders against the Restaurant/Merchant on User’s

An order, once placed on behalf of a User by iSkip and accepted by a

Restaurant/Merchant constitutes a separate contract of sale between the

The User must warrant that while placing an order the details like contact number,

delivery address, etc. are accurate and correct. By providing these details, the User

expresses his/her acceptance of iSkip’s terms and conditions and privacy policies

available on the “Privacy Policy” link on iSkip’s website and software platform.

The User shall be charged a fee for the Services rendered by iSkip, as it is determined

by the cost imposed by the Restaurant/Merchant. The User agrees that iSkip is

such as order value, demand during peak hours, etc.

The User agrees and acknowledges that any cancellation or attempted or purported

cancellation of a reservation/Order shall mean of User’s unconditional and irrevocable

The Cancellation charge shall be levied, in such cases, as the Restaurant/Merchant

imposes on the basis of multiple factors such as stage of cancellation, stage of order

readiness and reasons provided by the User. iSkip shall not facilitate replacements/

refunds/ or any other resolution without the Restaurant’s/Merchant’s permission. All

refunds shall be processed in the same manner as they are received, unless refunds

have been provided to the User in the form of credits, the refund amount will reflect

in User’s account based on respective bank policies.

This message/document has been classified as “Confidential”

VII. TERMS OF USE FOR RESTAURANT/MERCHANT

The Restaurant/Merchant shall have the access to iSkip Platform by registering to

i. If any information provided during the registration process or thereafter proves to

be inaccurate, not current or incomplete;

ii. If it is believed that a Restaurant/Merchant’s actions may cause legal liability for iSkip

or for the user; or for both;

iii. If the Restaurant/Merchant is found to be non- compliant with the Terms of Use.

Every Restaurant/Merchant shall be responsible for safeguarding his/her password.

The Restaurant/Merchant shall not disclose his/her password to any third party and it

will be their sole responsibility for any activities or actions under your iSkip’s Account,

whether or not you have authorized such activities or actions.

The Restaurant/Merchant agrees that it shall be solely responsible for the listings on

its page/tab. All information about the menu options, branches, timings, specials,

special restaurant cuisines, discounts, certificates, dining activities including frequency,

restaurants, restaurant type, meal type, and cancellation policy (if anything specific)

shall be provided by the Restaurant/Merchant for which iSkip holds no liability.

iSkip’s liability and duty shall be limited to be a facilitator between the

Restaurant/Merchant shall only be responsible for the cancellation of the

Order/Reservation, if any and the Restaurant/Merchant shall then be responsible to

render the required Services to the Users.

be placed by iSkip’s on its Platform are supported by advertising revenue and may

display advertisements and promotions. iSkip will not be responsible or liable for any

errors or omission, inaccuracy in advertising material or any loss or damage of any sort

incurred as a result of any such dealings or a result of the presence of such other

VIII. PAYMENTS & REFUNDS

This message/document has been classified as “Confidential”

It is agreed by the Restaurant/Merchant and the User that, whenever a reservation is

platform shall constitute breach of the Terms.

The Restaurant/Merchant shall set up the payment mode method on its Account. The

1. If the Order’s packaging has been tampered or damaged at the time of pick-up or

if the items are not the same which had been ordered/requested

(a) Failure to contact the User on the phone or email provided by the User at the time

of confirming the order booking; or

(b) Where the Restaurant/Merchant cancels the order at the time of confirmation due

to unavailability of the items ordered by the User for at the time of booking

The decision on refunds shall be at the sole discretion of iSkip and shall be final and

binding.

All refund amounts shall be credited to your account within 7-10 business days in

credit/debit card.

iSkip shall not be liable for any infringement of copyright arising out of materials

Platform, by end users or any other third parties. We respect the intellectual property

rights of others and require those that use the Services to do the same.

Takedown, then you are requested to email a takedown request to iSkip on the

"Contact Us" link on the home page to the webmaster if you are the copyright owner

of any Content on these Services and you think the use of the above material violates

Your copyright in any way. Please indicate the exact URL of the webpage in your

request. All images shown here have been digitized by iSkip. No other party is

authorized to reproduce or republish these digital versions in any format whatsoever

without the prior written permission of iSkip.

This message/document has been classified as “Confidential”

XI. INDEMNIFICATION

The Restaurant/Merchant agrees to indemnify, defend, and hold harmless iSkip’s from

legal fees) suffered or reasonably incurred by us arising as a result of or in connection

but not limited to, any infringement by the Restaurant/Merchant of the copyright or

intellectual property rights of any third party. iSkip retains the exclusive right to settle,

compromise and pay, without your prior consent, any and all claims or causes of action

which are brought against iSkip. iSkip reserves the right, at Restaurant/Merchant’s

expense, to assume the exclusive defense and control of any matter for which

Restaurant/Merchant is required to indemnify Restaurant/Merchant and the

Restaurant/Merchant agree to cooperate with iSkip’s defense of these claims. iSkip will

use reasonable efforts to notify Restaurant/Merchant of any such claim, action or

The User also agrees to indemnify, defend, and hold harmless iSkip’s from and against

posting any photos which is not his/her intellectual property (ii) posts reviews,

defamatory content. The terms application for Merchants/Restuarants shall apply to

Users as well, in the same manner, mutatis mutanda.

shall be responsible for checking the terms and conditions from time to time and

ensure continued compliance with the said terms and conditions. User’s and

Restaurant/Merchant’s usage of iSkip’s Platform shall be deemed as express

acceptance to such amended/changed terms and the User and the

Restaurant/Merchant agrees to be bound by such changed/amended Terms and

Conditions. The User and Restaurant/Merchant may be required to install certain

upgrades or updates to the software in order to continue access or use the Services,

or portions thereof (including upgrades or updates designed to correct issues with the

Services). Any updates or upgrades provided to you by us under the term and

conditions shall be considered part of the Services.

This message/document has been classified as “Confidential”

XIII. GENERAL TERMS

Interpretation: The section and subject headings in these Terms are included for

Severability: If any provision of these Terms is deemed unlawful, invalid, or

unenforceable by a judicial court for any reason, then that provision shall be deemed

severed from these Terms, and the remainder of the Terms shall continue in full force

and effect.

Partnership or Agency: None of the provisions of these Terms shall be deemed to

constitute a partnership or agency between you and iSkip and you shall have no

authority to bind iSkip in any form or manner, whatsoever.

dispute arising under these terms.

In order to use the Services, you must first agree to the Terms. You can accept the

2. By actually using the Services. In this case, you understand and agree that iSkip

will treat your use of the Services as acceptance of the Terms from that point

onwards.